FAQ

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commodity informationWhy does the brand-new glass bottle Barbecue Sauce shatter after opening?

We uses glass bottles that have been certified by the government in conformity with food container package standards. Shattering may occur during goods transport, or in a collision or cracking the point of the application when replenishing the goods, which cause minor cracks on the glass bottle. However, since the cracks may not be visible to through watching, the glass may be shattered after opening. We recommend opening the bottle according to the instruction of the p[roduct package, which could substantially reduce glass shatter.

commodity informationHow can the Barbecue Sauce have expiration for 3 years without adding preservatives?

The barbecue sauce is filled under high temperature with relatively low water activity. Before opening, the possibility of bacterial growth is low, while the contents of product is under the low water activity environment, which does not require additional preservatives.

commodity informationIs the shallot sauce edible immediately upon opening?

The shallot sauce has been heated and cooked, which is edible after opening. It can be directly mixed with vegetables and noodles. If used for stir-fry cuisine, we recommend adding the sauce before serving for better savory.

commodity informationCan vegetarians eat the shallot sauce?

The shallot sauce does not contain animal ingredients. Vegan customers may consume the products without worry, but “shallot” need be consider while different vegetarianism.

commodity informationHow the sauce be preserved after opening? For how long?

We recommend storing it in the refrigerator after opening. Please use a cleaned and dried spoon to scoop the sauce, to avoid bacterial breeding and contamination due to water. Avoid storage opened sauce in the high-temperature room, like the kitchen, it may lead to deterioration. Suggest finishing the product as soon as possible after opening.

commodity informationThe can of Cream Style Corn have rust

The Cream Style Corn is original imported from the U.S. and the cans used U.S. safety paint. However, the climate in the U.S. is dry while Taiwan is an island-climate country with more moisture. Therefore, the cans may corrode easier.

commodity informationCan the product be refrigerated in the refrigerator directly? There is an web rumor that a

The cans of product is a tinplate can and it can be stored in the refrigerator directly after opening.

commodity informationDoes the product have allergen ingredients added?

We labeled the allergen content on the product containers according the regulation, but it may vary by individual’s allergen. We suggest the consumer consult with professional physicians first.

commodity informationWhat are the sodium 5'–Inosinate and sodium 5'–Guanylate which are commonly seen in produc

5'–Inosinate (commonly known as IMP) and sodium 5'–Guanylate (commonly known as GMP). IMP and GMP in Food Additives regulation are classified as a flavoring agent in Taiwan, which main function is to enhance the savor of food. IMP naturally exists in meat, and fish, which presents the savory of meat. On the other hand, GMP naturally exists in mushrooms and can present the savory of mushrooms. Hence, only need a small amount of IMP and GMP used for seasoning to add savory and delicacy to food. IMP and GMP not only carry savory but will multiply the effect when used with MSG, reaching the savory effect of 1+1>2. The Monosodium Glutamate available in the market adopts this principle so that the person cooking can add a fewer amount to prepare more delicious dishes.

commodity informationWhat is the difference between shallot sauce and the scallion sauce?

Most of the scallion sauce on the market is using lard. Bullhead shallot sauce does not contains any animal ingredients and used rapeseed oil produced from Australia, it can be consumed by vegans customer who is shallot acceptable.